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| Support Support News Flash2003, 2002, 2001, 2000, 1999 , 1998, 1997, 1996Support News Flash for 1998
MSM 4.4 Y2K Patches Available
3 DSM News Issues Caché Terminal Host Connect Syntax
In order to connect to a host with Caché Terminal from the command prompt, you will have to use the following syntax: cterm /console=cn_iptcp:<host>[<port>] {script file} where: Example: ActiveX Support in MSM Workstation
There is a wide variety of ActiveX components available in the market that can be purchased as single components or that come with development environments like Visual Basic, Visual C++, Delphi, etc. These ActiveX components can be very complex and are sometimes tightly linked to a specific environment. E.g. there are ActiveX components which provide data binding requiring specific hooks into Visual Basic. Others require an ActiveX Container to be multi threaded to handle asynchronous events. Most of the ActiveX components come with a runtime license and request a development key for GUI design and verification. It is this complexity which makes it extremely difficult and time consuming to verify that individual ActiveX compo nents work correctly with MSM Workstation. Because of the architecture (Win32s, single-threaded) of the core engine of MSM Workstation most of them can not be made available. InterSystems is therefor dropping the verification of ActiveX components in all MSM Workstation products and it is up to the user to verify that a given ActiveX component correctly works with MSM Workstation. MSM for Windows NT 4.4.0 and %GCH
How to Avoid "tty hash table full" in [ISM] and Caché
MSM %DO backward compatibility
There is now a modified version of %DO available on the InterSystems FTP site (ftp.intersys.com) to fix this problem. The version on the FTP site will return a four digit year for dates in the 20th Century (1900-1999 inclusive) only if Switch One is set to "YES" in %MODESET, or inif four digit dates are requested in the configuration setup. Note: It is possible using ^%MODESET to request this behavior on a per job basis. To obtain this change, log on to the InterSystems FTP site, and download the file /pub/msm/do.rs. Inconsistencies between information reported by %GSIZE and INTEGRIT explained.
The following description details what is actually reported. %GSIZE INTEGRIT Users may find it useful to obtain a modified version of CHECKPNT from the InterSystems FTP site (ftp.intersys.com). The following versions of a fix are available: MSM Flash - Memory Leak Problem With MSM 4.4.0 Running Under HP/UX 10.20
We are currently working to release a version of MSM with the problem fixed. Until then, customers should only upgrade to MSM 4.4.0 for HP/UX if it is required for an operating system upgrade, or to eliminate a problem with a previous MSM version. If a customer upgrades to 4.4.0 they MUST install the patch described below. The patch, ftp://ftp.intersys.com/pub/msm/patches/unix/hp44mem.rs, recovers memory lost due to a memory leak in MSM-UNIX 4.4.0 (HP/UX 10.20 only). The patch file is an MSM %RS (routine save) format file containing a USEROPS routine. Those customers without a USEROPS routine present on their system may simply restore this routine into the manager UCI (usually MGR of the boot volume group.) If the customer currently has a USEROPS routine, insert the patch code at the label HP44FIX so it will execute as part of label ENDPART. Caché 2.1.x and Digital UNIX 4.0D
F.12 Service Pack 5 Release Info
The list of changes in the Service Packs is described in the file. The file is in Microsoft Word 95 Format. Please download the release notes for more information on which service pack you will need. For Open M [ISM] 6.X UNIX Systems:
ftp.intersys.com/pub/dbms/f12sp5_omunx_002.zip For DSM for OpenVMS Systems: ftp.intersys.com/pub/dbms/f12sp5_dsm_002.zip This file is to be used for DSM on OpenVMS systems. File has an autoload header, load by executing the first line in the file. Update to DSM 7.x[.*] - SETs via DDP may corrupt remote volume sets
Update to DSM 7.x[.*] - SETs via DDP may corrupt remote volume sets
DSM 7.x[.*] - SETs via DDP may corrupt remote volume sets
The problem only occurs with SETs transmitted by DDP from DSM 7.x[.*] systems: if a DDP SET operation is attempted on a remote volume set that has been write-inhibited (even temporarily, as with an after-image journal file rollover) DSM will back off and then restart the operation. Starting with DSM V 7.*[.*] such a restart will result in DSM sending corrupted data to the remote system. A work around for some sites is to cluster-mount the problem volume set. This causes the SET to complete locally rather than via DDP. This is not a work around for volume sets that serve DSM V7.*[.*] systems that are not in the same VMS cluster. In such a case an alternate work around is to stop or suspend applications that access a remote volume set before write-inhibiting the remote volume set, including before any after-image journal file rollover. InterSystems engineers have built a variant of DSM V7.1.1 that corrects this problem. In addition a special utility is available to help identify global data nodes that may have been affected. Further information about obtaining the fix for your DSM V7.*[.*] system will be posted at here (http://www.intersys.com/services/support/flash/98announce.html) as it becomes available. DSM 6.6D - Write Demon loops at COM 0 in a cluster.
<DATABASE> After <FILEFUL> Possible with Big Strings
Deleting registry keys & the Packet Driver
When it is installed, the Packet Driver also gets added to the network bindings and thus must be removed properly. If you need to remove the packet driver, always use the Network Control Panel applet to remove the driver. If you want to simulate a "clean system", either first remove the packet driver, or delete all subkeys in HKEY_LOCAL_MACHINE\Software\InterSystems EXCEPT for ISPKTDRV. MSM - Unlock a protected global
Platform: All MSM Author: SC - CM If all access to a global has been denied (which some utilities do - GBMAINT is an example), the database manager has to change the protection back to something reasonable using the %GCH utility from the boot manager UCI, using extended global reference to specify the global name. For example, if the global ^TEST, located in APP,SYS needs to be unlocked:
[MGR,CCM]>d ^%GCH
MSM - Global Characteristics Utility
Global selector: ^|APP,SYS|TEST
Global selector: ^
Select OPTION
1 Collating Sequence
2 Global Growth
3 Protection
4 Journaling
5 Allow/Prevent KILL
Enter option for ^["APP","SYS"]TEST: 3 Protection
Current Status --> System = None World = None Group = None User = None
Select PROTECTION STATUS
1 N - None
2 R - Read
3 RW - Read/Write
4 RWD - Read/Write/Delete
Enter protection for ^["APP","SYS"]TEST:
Once you change the protection to something suitable to your configuartion,
you should then be able to access the global.
August 28, 1998
Change in WRC for today
During this time period only, if you require assistance, please call the following alternative telephone number which will ring into the WRC's answering service: (617)-556-2514. You can continue to reach the WRC at all other times for all other calls at our normal telephone number of (617)-621-0700. Customers calling the Worldwide Response Center line (617)-621-0700 directly or through InterSystems Europe after 1700 EDT on 28 August 1998, other than the time of planned hardware outage discussed above, will encounter either: a WRC telephone line being answered by either the WRs Automated Call Director which, upon a message being left, will page a Customer Support Specialist to respond to your call; or, the WRS answering service which will then page and dispatch a Customer Support Specialist. This is our normal operations procedure. It is our expectation, other than the arrangements discussed above, that WRC service will be otherwise unaffected. MSM 4.4.0x critical patch available
This patch corrects three errors in MSM-Server, Version 4.4.0 and 4.4.0a. Two of them involve adding database volumes to an existing volume group. First, if the file name of the volume being created was longer than 64 characters, it was not handled properly, leading to errors during creation and mounting (PR012729). The second, and more significant issue, resulted in <DKHER> errors in the newly created volume. In addition, in some cases, one block in an existing volume could be corrupted (PR012765). Finally, if the SysAdmin tool was used to expand a volume group with BIJ enabled, the expand would work, but a <NOPGM> error would occur at the end, and BIJ would be disabled (PR012785). We strongly recommend that this patch be installed on ALL MSM Version 4.4.0 and 4.4.0a systems. The fix is located in: DSM V7.0, V7.1 and V7.1.1 - Problem enabling the "Disable Process Deletion" Option. DSM V7.0 introduced a new option that allows you to prevent the deletion of DSM processes by use of the DCL STOP/ID command. This feature can be enabled via the ^CONFIG utility at the following prompt: Disable process deletion by STOP/ID [Y OR N] ? InterSystems recommends that this new feature should NOT be enabled
until further notice (I.E. you should answer 'N').
It has been discovered that under certain circumstances, it is
possible to get DSM processes going into a COM 0 state consuming
high levels of CPU time when this feature is enabled for a configuration.
InterSystems is currently investigating this issue and will update
you when the problem is corrected.
SysAdmin Tool 1.0 for MSM Update
The routine(s) required to correct the problem are MSACONNT.RTN (for Windows-NT & 95) and MSACONAIX.RTN (for all UNIX platforms). The files are located in the MSM directory on the FTP server. ftp://ftp.intersys.com/pub/msm/ The routine is in %RS (routine save) format and is to be restored onto each SERVER that is to be administered using the SysAdmin tool. DSM and OpenVMS 7.1 with patch ALPSYS12_071 Update
Caché and Digital UNIX 4.0b Issue
MSQL Service Pack 1 for F.12
If you would like to download the service pack, it can be found on our ftp server at: ftp://ftp.intersys.com/pub/dbms/f12sp1_dsm_004.rtn for DSM systems ftp://ftp.intersys.com/pub/dbms/f12sp1_wnt_004.rtn for Caché systems Below is a list of changes that comprise the F.12 Service Pack 1. If any part of the change modifies a database object like a table or form, there will be a Y in the OC column of the table. This indicates that part of this change may only be accessible via predefined entry points described below. Changes in F.12 Service Pack 1 Build 004 [08 May 1998] Description OC SERVER: Optimize Relational Server For DSM SERVER: Vendorize TCP Benchmark Tool SERVER: Alter Benchmark For TR Bug... SERVER: Benchmark for Old/New Relational Server Fix SELECT V1.Alias, V2.Alias Join Problem Fix Problem with GENERAL VIEW ALIAS... Return Proper FileMan Date/Time Value to the Client Fix Directory Reference Problems Fix Problem with Microsoft Access INSERTs Fix Server Debugging Code... Fix Minor Problem with OUTER JOIN.. Patch COMMIT for Omnis7 & TP to Work Properly Y see # 1 below Fix problems with NULL comparison & OR Reinstate a MRP700 change for IN as per original design Fix redundant CR LF for Multi-Line Fields Allow Exclusion of Fields from SELECT * Y see # 2 below Fix FileMan Date/Time Stamp for Client/Server... Add Encryption & Decryption Algorithms to New Server Fix Multi-Condition Problem for Index Option Fld Extensions to DDL for Omnis7 support Handle Integers better through DDL for ODBC Allow fields with name of table in DDL Fix bug in Data Import Utility w/User field order Support Owner.Catalog.Schema.TableName in DDL parser Fix Dropping of 4 Characters from Generated Query text FixMay 8, 1998 Multiple SQL joins with Crystal Report Writer 6.0
The file can be downloaded from SeaGate's web site: http://www.seagatesoftware.com/crystalreports/updates/ Click on patches section and then select the zip file pdsodbc.zip. Unzip this file on your PC that has Crystal install and place pdsodbc.dll and p2sodbc.dll in the windows/system directory, overwriting the dll that where loaded by the Crystal install. If you have questions and problem with this please contact InterSystems Technical Support at (617) 621-0700 or support@intersys.com PowerBuilder connections to Caché via ODBC
The Relational Client is for any Window 95 or Intel NT system. The Caché SQL Server is for F.12 running on Caché only. If you would like to connect PowerBuilder 6.0 to Caché via ODBC you will have to down load two files from out ftp server: ftp://ftp.intersys.com/pub/cache/qsnF12V6.zip ftp://ftp.intersys.com/pub/cache/client/RC22_12.zip qsnF12V6.zip contains a read me file that has directions on what you need to do to load the qsnstart server and get it running. RC22_12.zip contains the Relational Client EXE that you need to load on the client PC. If you have any question or problems, please contact InterSystems Technical Support at: 617 621-0700 or support@intersys.com DSM and OpenVMS 7.1 with patch ALPSYS12_071
"The symptom of this problem is an access violation at EXE$AST_RETURN,
The symptom seen from a DSM point of view is a process takes an access violation and goes into a computable loop possibly while holding exclusive access to a volume set. The result is that any process trying to access that volume set will hang. In most cases there will be no evidence in DSMCRASH.LOG since the acc vio takes place in VMS not DSM code. Any DSM version compatible with VMS 7.1 is at risk of this problem (DSM 6.6B and above). OpenVMS 7.1 patch needed for DSM
It is advised to if you are using OpenVMS 7.1 to apply the patch ALPSYS12_071 which is available from Digital. Be aware that this patch may be superseded by more recent ones. DSM 6.6D
This release fixes three important bugs with DSM. 1) DSM may hang when trying to inhibit a volume set with ^VOLINH.
2) DSM may fail to properly roll back BIJ transactions during
recovery leading to database degrade. See March 24 newsflash. 3) A DSM process may go into HIB state and never return while
holding exclusive access to a volume set. This results in the volume
set being hung. DSM 7.0 Issue
This is fixed in DSM 7.1.
Example: >S $P(Y,"O",300)="" >F X=1:1:20 S ^ZZZ(2,X)=Y >F X=1:1:20 W !,$L(^ZZZ(2,X)) 299 299 255 299 299 255 299 299 255 299 299 255 299 299 255 299 299 255 299 299April 10, 1998 Caché and insufficient routine buffers issue
In such configurations, if the system runs out of routine buffers, more unique routines are accessed at once than the number of routine buffers, Caché hangs could result. This problem will be fixed in the future releases of Caché. DSM Updates through Digital
DSM 6.5 and above Write Demon Issue InterSystems has discovered a issue with DSM 6.5 and above that could leave DSM databases in a degraded state should recovery be necessary. A 6.6D release will be available in the near future, in the meantime a corrected 6.6C image, routines and installation instructions are available at ftp.intersys.com/pub/openm/dsm/recovfix.bck (you may need to hold the Shift Key down while clicking the link to force a save file). A description of the problem follows: When the DSM Write Demon process is under extreme load and DSM is shutdown in an abnormal way such as a VMS crash or a Stop/ID of the Write Demon, recovery may fail to rollback BIJ transactions. This presents itself as the message that 0 BIJ transactions have been recovered. If a recovery situation is encountered where the 0 BIJ transactions are recovered and it is suspected that the system should have had something to rollback then a ^FASTIC is in order to determine if the database has been compromised. DSM 7.0 installation issue A directory SYS$SPECIFIC:[DSM$LICENSE] with protection: s:rwe,o:rwe,g:re,w:re must exist prior starting the DSM 7.0 installation. $ZDATE changed
Fix available for <MAXARRAY> error encountered when using ^BLKDIST in directory with large numbers of globals.
This problem affects all versions of the Open M and Caché product. Versions of ^BLKDIST that correct this problem are available on the InterSystems ftp site (ftp.intersys.com). A new version for Open M can be found in: New versions for Caché 2.x and 3.0 are available in:
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