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M
Technologies
The
MSM Database
September 11, 1998
Dear MSM Customer:
Over the past few months, many of our new MSM customers have asked questions
about the future of MSM. While everyone has been (understandably) pressing
for quick answers, customers have also encouraged us to take our time,
get to know MSM, and make well-informed decisions.
I hope that we have been able to meet this goal. We launched a formal
process in July, meeting with more than 40 organizations, large and small,
around the globe. We listened to your plans for your MSM-based applications
and, with this input, we developed the enclosed plan for the future of
MSM. In summary:
- For customers whose needs are well served by MSM, InterSystems will
provide continued support and tactical enhancements for MSM, just
as we do for our other M-technology products. Our initial efforts
will focus on Year 2000 compliance followed by other high priority
product enhancements.
- For MSM customers who want to migrate their applications to Caché,
we will extend our strategic development efforts for Caché
to make the migration from MSM as easy as possible. InterSystems is
also offering special MSM-to-Caché trade-in terms, just as
we have for DSM, DTM, and ISM.
If you have any comments or questions about our MSM plan, please do not
hesitate to contact your InterSystems sales representative or send an
email to our MSM hotline: msm@intersys.com.
We have worked hard to chart a course that is smooth
and profitable for all of our MSM customers and we look forward to
working with you as we move forward together.
Sincerely,
Paul Grabscheid
Vice President of Strategic Planning
InterSystems Corporation
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